Custom software & portals
Custom CRM Software Development
A CRM built around your sales process: every lead captured, every follow-up reminded and every quotation tracked.
Built with
- Laravel
- Filament
- WhatsApp Business API
- Google Ads API
- MySQL
01 Overview
Custom CRM development, done properly.
Leads arrive from the website, ads, IndiaMART, calls and WhatsApp, then get lost in phones and notebooks. Generic CRMs promise to fix this but often need heavy customisation and per-user subscriptions.
We build CRMs that match your sales stages, pull leads automatically from every source, remind your team to follow up, generate quotations and show owners exactly where deals stand.
02 What's included
Everything we deliver.
Lead capture from every source
Website forms, Google and Meta ads, IndiaMART and WhatsApp in one list.
Custom pipelines
Stages that match how your team sells, with drag-and-drop updates.
Follow-up reminders
Tasks and reminders so no lead goes cold.
Quotations and proposals
Branded quotes generated from the CRM and tracked to acceptance.
WhatsApp and email
Message leads from the CRM with templates and history.
Sales reports
Conversion rates, source performance and team activity.
03 Good fit if
Who this is for.
- Sales teams handling many enquiries
- Real estate, education and B2B firms
- Businesses paying too much for per-user CRMs
04 How we work
Five clear steps.
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DiscoverWe learn your goals and agree scope and a fixed price in writing.
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DesignYou review the plan and screens before development starts.
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BuildWeekly progress on a staging link, tested as we go.
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LaunchWe go live together and train your team.
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CareUpdates, backups and improvements after launch.
Sample screens
The kind of custom crm development we design.
Concept screens designed by SRS to show our interface style. They are sample designs, not client work.
Questions
Custom CRM development: common questions
More in custom software & portals
Can leads from IndiaMART come in automatically?
Yes, where IndiaMART’s lead API or email alerts are available, we import leads automatically.
Is there a per-user fee?
No. You own the software, so adding salespeople does not increase licence costs.
Can it send WhatsApp messages?
Yes, through the official WhatsApp Business API with approved templates.
